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faq
Can I DYE MY extensions?
All extensions can be dyed. However, for vibrant, pastel, and neon colors we highly recommend our Haux Of Barbie 613 bundles or full lace wigs that already come platinum blonde.
HOW LONG DOES MY extensions LAST?
All extensions and wigs can last you up too 2-3 years depending on how you take care of your investment.
CAN I MAKE CHANGES TO MY ORDER?
Our team wants you to have the best experience ever. If there was a mistake while ordering, please contact us with all regards at contact.hauxoflace@gmail.com
policy
shipping
Refunds and Cancellations
We do not offer refunds due to sanitary reasons.
We do not offer cancellations after the order has been placed. Please know if you're 100% ready to order before ordering.
Pre Ordered Hair
3-7 days processing time
2-3 Business Days
Hair will arrive within in a week!
Ready to Ship Hair
1-2 days processing time
2-3 Business Days
Hair can be shipped same day if ordered
before 1pm est.
Pick Up
If your order is available you will receive a text or email in regards to your order.
If your order is pre-order please wait patiently until you
are notified for pick up.
NO overnight shipping is available at the moment!
ALL SALE ORDERS have the same policy as well!
ALL SALES ARE FINAL!
IF YOU are looking to order extensions for a specific time/event etc, we ask that you order a week prior especially if your hair is considered pre-order!
Haux of Lace Luxury Virgin Extensions are not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses. The shipping address that you enter at the time of the purchase is the address we will ship the package to. Thank you.
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